Our Core Features
Features of Online Food Ordering System
Delivery Options for Online Orders
- Delivery Charge - Use different methods to calculate and charge your customers delivery fees.
- Post-Code Based - In this system, delivery charges can be set separately based on each postcode/suburb. For example Postcode A-$5, Postcode B-$10.
- Radius Based - Calculate food delivery prices online based on maps. For example, 5 km from the restaurant is $5. 8 km is $10. The price is calculated online immediately after the address is entered.
- Address Auto-Complete - As your customer begins typing, addresses are automatically completed.
An online Google maps subscription is required for radius-based delivery and Address auto-complete. A free tier is also available.
Coupons & Discounts for Online Food Orders
Rewarding your consumers will encourage them to return. It’s finally time to roll out your long-awaited promotion and reap the rewards it will bring.
- Buy 1 Get 1 Free - The Buy One, Get One Free (or Buy Two, Get One Free) deal is exactly what it sounds like. You can easily customize your online offers on food in this feature.
- Auto Discounts - For specific conditions, you can create automatic discounts on food orders. Example: 10% off on orders over $80 or 5% off on any order over $60 on a given day.
- Coupons - You can treat your special customers by creating online coupon codes for them. For example, On “Mother’s Day”, you can set allow your customer to choose a discount of a fixed amount or percentage. You can also specify how many times this coupon can be redeemed and by when.
- Happy Hours - Offer a special price on certain food items during a certain time of the day, For example, a $30 chicken wings bucket is available at $25 for Monday and Wednesday between 12 pm to 3 pm.
- Discount Code - Using this software, you can create discount coupons and codes that can be used by customers in restaurants and cafes.
Online Food Ordering Website
Is your restaurant missing out on an online food ordering website? No problem. Diner Rush is a commission-free online food ordering system with a variety of website layouts and cart designs to select from. This feature is going to benefit your restaurant business and amplify sales. QR code ordering can be integrated with your existing website as well. Your customers can simply scan the code and place the orders.
- Website Designs - A variety of free website designs are available. Self-configuration is simple. Custom color, banner, logo, and other elements are simple to configure.
- Existing Website - Do you already have an online site? Connect your existing website to the ORDER ONLINE button. Our experts will incorporate buttons into any platform you use at no cost to you.
- Cart Design - Choose between a simple cart design that focuses on a text-based menu or an image-based cart design that highlights your menu with full-size graphics.
Integration of a kitchen printer and kitchen monitor with a digitized ordering system
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Kitchen Printer – By using our online food ordering system, you can print your food orders directly in the kitchen of your restaurant.
This functionality requires a kitchen printer that operates on the cloud, which starts at $320 (one-time price and entirely optional). - Kitchen Monitor – To receive and manage food orders by kitchen personnel, use any Android or iOS-based tablet as a kitchen display. Apps for mobile devices are available for free.
Restaurant Order Management
- You can control the food orders your cafe receives through an online mobile app. You just need a smartphone or tablet.
- Default Food Preparation Time – Pickup and delivery times can be set to default. For example, a pickup time of 20 minutes and a delivery time of 30 minutes. While placing an order, the Diner Rush system will show this to your consumer.
- Custom Food Preparation Time – You can send a custom notification via an online mobile app for food preparation times for each order separately.
- Order Delay Notification – Send notifications about late food orders via the ORA online mobile app with a single click.
- Order Ready Notification – Notify your customers when their food order is ready for pickup or on its way.
Flexible Business Hours
Accepting an order while you are not ready to prepare it will irritate your customer. Our system will notify your customers when you are open and closed. Pickup, Delivery, and Reservation all have separate business hours.
Create several time slots throughout the day, such as breakfast, lunch, and dinner. At a certain moment, you can allow or deny certain food orders. For instance, you can accept orders(pickup) 24 hours a day, 7 days a week. Only accept delivery orders for dinner, not for breakfast or lunch. After your business day closes, cease accepting dine-in reservations but continue accepting pickup orders.
Advance order – You can allow customers to order in advance using this feature. They can order now or later.
Marketing and Customer Engagement
- In addition to our Online Ordering System and Mobile Ordering App, we provide a variety of alternatives to help you increase your food ordering business's online presence. The features in this software are going to help you scale easily.
- Email Template - You can modify the content of all emails sent by your meal ordering system using an email template in this software.
- Email Design - Select from a variety of built-in email designs, as well as a color scheme and a logo for your emails.
- Bulk Email Marketing - Using this software, you can send marketing emails to all of your customers in bulk.
- Email & Sms Gateway - Multiple emails and SMS gateways are pre-integrated in this system, including Mailchimp, Twilio, SendGrid, and Smtp2Go.
Publishing Events on Online Ordering Website
Restaurants that host and plan events and entertainment get-togethers will find this tool extremely handy.
With this software feature, you can create professionally designed event information for your consumers and publish it immediately on your online ordering website. A convenient section where your guests may learn more about the events you host in your restaurants, such as live music nights, Valentine specials, wine tastings, birthday parties, and so on. This can be a huge advantage and will help you drive more traffic resulting in more sales.
This software feature is available completely integrated with our free food ordering websites or as a free add-on to your current website with an online food ordering system.
ORA – Order Receiving Mobile App
For restaurant staff, there is a dedicated smartphone app. All of the important information is in one place.
- New Orders – In the mobile app, you can receive and handle new orders. All of the information about the orders, the customers, the payment method, the delivery, and the pick-up is all in one location.
- Table Reservation – Using this system, you can receive notifications when a table booking request is made.
- One-Click Response - Confirm or decline reservations in one click from your mobile device.
Both iOS and Android platforms are supported by the app.
Payment Options
Allow your customers to pay you directly with this system. The money is deposited into your bank account immediately
- Accept Credit Card – Diner Rush includes a number of payment gateways by default, including Stripe, Paypal, Eway, Poli, Secure Pay, and more. Simply connect and enable.
- Cash on Delivery and Collection – Let your customers pay cash upon collection and delivery.
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Gift Card – Accepts multiple forms of payment using this system, including gift cards.
For an Online Pickup order, a tabletop order, or a table reservation, all payment options can be activated, and funds for the order will be transferred to your bank account via the payment gateway.
There are charges associated with utilizing the payment gateway.
Diner Rush also offers an integrated Point of sale feature. POS software is built with all the features you will need to make your restaurant management system smoother and easier while saving you a significant amount of time. This can be quite beneficial to your restaurant. The features of Diner Rush online food ordering system are all you need to scale your restaurant business and get all the benefits.
Features
Menu
From simple add to cart to Multichoice customization menu.
Coupon and Discounts
Run the promotion you always wanted to.
Delivery Option
Calculate delivery based on postcode or radius distance-based.
